I recently met with an analytics expert in Tokyo and had a discussion about the vendor relationships. One of the discussions missing from many conferences relating to analytics is how clients build or maintain the relationships, and help web analytics vendors help client’s business to gain more value out of the vendor’s service. #1) Treat [...]
Corporate and e-commerce sites sell products and services by providing information, and have the prospects register, so called “closed world”. Through various social network services, information are much more open and connected across the digital space now. This new “open world” is the new standard, and businesses are trying to figure out how to integrate [...]
As many companies add different roles, invest in educating web analytics to power users, it is absolutely important to get in control and start to be aware, and change to speak think beyond web site analytics.
It is important for analyst to strike a balance between the reality and stepping up the underlying data for the business. Here are some ideas from me that I’ve used in the past to add more data points for insightful analysis.
Here are some scenarios I would like to highlight where web analytics will work very closely with IT/programmers and integrate to drive better web site experience for your customers or site visitors.
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